FAQs

1. What types of products does Velquor Fitness offer?
We offer a wide range of fitness gear including resistance bands, home workout equipment, recovery tools, yoga accessories, and more — all designed to support strength, mobility, and wellness.

2. Do you ship internationally?
Yes, we ship worldwide! Shipping times and fees vary depending on your location and will be calculated at checkout.

3. How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery takes approximately 5–10 business days for domestic orders and 7–21 days for international shipments.

4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can use it to monitor your package’s progress.

5. What is your return policy?
We accept returns within 30 days of delivery for unused items in original condition. To start a return, email us at velquorfitness@gmail.com with your order details.

6. What if I receive a damaged or defective item?
If your product arrives damaged or defective, please contact us within 7 days of receiving it. We’ll arrange a replacement or refund after reviewing the issue.

7. Do you offer refunds?
Yes. Once your return is received and inspected, we’ll issue a full refund to your original payment method within 5–7 business days.

8. Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, we can help modify or cancel it. Please contact us as soon as possible at velquorfitness@gmail.com.

9. Are your products suitable for beginners?
Absolutely! Our collection is curated to support all fitness levels — from beginners to advanced athletes. We offer versatile tools that can grow with you.

10. How can I contact Velquor Fitness for further assistance?
You can reach us anytime at velquorfitness@gmail.com. We're happy to help with questions, returns, and anything else you need!